Public Transport Reliability: podcast and book chapter

This podcast and book chapter discuss the elements of service reliability, the impact of service reliability on passengers, indicators that are used to measure reliability and variability, and how to make improvements. In this episode of the podcast Niels van Oort talks about the research behind the handbook chapter, including his PhD thesis and subsequent work. Some of the topics discussed are: the factors that can impact service reliability; the need for perspectives across strategic, tactical and operational levels; and bridging the gaps between front-line staff, management and researchers.  Data sets, modelling and the practicality of optimal solutions are also discussed.

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