Posted in May 2021

Train traveller behaviour during and after Covid: insights of a longitudinal survey of Dutch train passengers

The pandemic had (and still has) an obvious impact on public transport (use). To gain insights into passenger behaviour during and after the pandemic, a longitudinal survey is organised with the goal to capture behaviour, attitudes and intentions related to train usage. Four surveys were held between April and December 2020, involving 23,000-47,000 passengers each. The results provide valuable, quantitative insights that help to recover and rethink public transport after the pandemic, for instance by adjusted planning, design and operations. Findings show that 30% of the passengers want to avoid the peak hour after Covid and 72% will telework more often, saving multiple trips per week. The most popular days for teleworking will be Friday and Wednesday. Related future research directions are for instance developing more flexible and demand-driven schedules and services.

Read more in the PAPER by Mark van Hagen et al. or check the PRESENTATION at the BIVEC Transport days

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