Covid-19 and train travel behavior

To gain insights into passenger behavior during and after the pandemic, NS and Delft University of Technology organized a longitudinal survey with the goal to capture behavior, attitudes and intentions related to train usage. Five surveys were held between April 2020 and April 2021, involving 23,000-47,000 passengers each. The results provide valuable, quantitative insights that help to recover and rethink public transport after the pandemic, for instance by adjusted planning, design and operations.

Find the insights presented at the European Transport Conference 2021 in:

Our paper

Our presentation

Find all output of this ongoing project: HERE

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